Referrals / Testimonials

What people are saying about us

Dear Mr. Anderson

I am writing to let you know how impressed I was with my father's boiler and water heater install. The process went smoother than I expected. Everything had to be done within a certain window of time and your team met the deadlines.

Your crews were very professional and skilled at what they do. I will definitely use you guys again on any other projects and I would recommend you to others.

Again, thanks for all your hard work and exceeding my expectations!

John Doyle

Dear Mr. Addario:

I had an experience with your company that I had to write you about. Recently I purchased a hot water heater through Home Depot which was installed by an Addario's installer. The installer was on time and did a great job. But, shortly after that I noticed a billing discrepancy due to a change in the order because the water heater I ordered did not fit in the space we had. unfortunately, after 20 minutes with the Home Depot call center I was transferred to the Hojme Depot store (in the hope that they could help me). After an additional 25 minutes on the phone the Home Dpot store siad I should really call Addarios as it was an installer issue.

I was pretty sure it wasn't your issue - but called anyway. enter nichole - she was fantastic, she took 3 minutes to understand my issue and called home Dpot, a 3 way-conference-call to the Home Depot store (with me still on the line). She go the whole matter resolved in 10 minutes and Home Depot has now fixed the issue! It was not an Addario's problem, but Nicole fixed it.

In times like these when folks are cutting back on service - it's a customer experience like this that creates loyal customers. Home Depot should be grateful to have a partner like you.

Sincerely,

Omar Hoda

THANK YOU!

"Every Act of Kindness Done Makes Life Nicer for Someone"

To all of you,

Hope you know how much it meant...and how very much you're apprecaited! Thank you sincerely for a job excellently done. Your kindness and expertise meant so much. Thank you for being you. Happy Holidays. May God Bless.

Thanks!

Claire LaPierre Dec. 2008

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